Privacy Policy
At Edn Skin & Spa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect personal information including your name, contact details, appointment history and relevant medical or treatment information.
Our website may also collect basic browsing information through cookies and analytics tools.
2. How We Use Your Information
We use your information to manage appointments, provide treatments, maintain client records, process transactions, respond to enquiries and send appointment-related communications.
We may also send promotional communications where permitted by law.
3. Online Bookings & Payments
Online appointments and payment card details are handled through our third-party booking provider.
When you book an appointment, you are redirected to the provider's secure platform, where your information is processed in accordance with its applicable privacy and security policies.
Edn Skin & Spa does not directly collect or store your payment card details through its website.
4. Information Security & Sharing
We take reasonable measures to protect your personal information and restrict access to authorized personnel.
Information may be shared with trusted service providers where necessary to manage appointments, process payments and operate our business.
We do not sell your personal information.
5. Medical & Treatment Records
We collect relevant medical and treatment information to assess suitability, provide appropriate treatments and maintain accurate client records.
This information is handled confidentially and retained in accordance with applicable legal and regulatory requirements.
6. Cookies
Our website may use cookies and analytics tools to improve functionality and understand website activity. You can manage cookie preferences through your browser settings and any available website controls.
7. Marketing Communications
You may opt out of promotional emails using the unsubscribe link or reply STOP to marketing text messages.
Appointment reminders and essential service communications may continue where permitted by law.
8. Your Privacy Rights
You may contact us to request access to, correction of or deletion of your personal information, subject to applicable legal and record-retention requirements.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be published on this page.
10. Contact Us
For privacy-related enquiries, please contact:
Edn Skin & Spa
Sterling Heights, Michigan
Email: hello@ednskin.com